Shipping & Return Policies
How can I save on shipping?
Free standard shipping kicks in automatically when you reach $50*! We also offer additional shipping deals from time to time, so watch your inbox, our website, or our social media pages.
* – Unfortunately we cannot offer free shipping to Alaska and Hawaii.
When will my order ship?
We’ll add your order to the roasting queue as soon as we receive it. Fresh coffee means your order may take a day or two to ship from our roastery. Don’t fret, you’ll get an email update when your box of happiness is in the careful hands of UPS or USPS.
How long will it take my order to arrive?
Your order will ship via USPS Priority Mail or UPS Ground unless Expedited service is selected. Most locations in the continental U.S. are no more than 4 business days away, and the closer you are to our hometown of Minneapolis, the quicker your order will arrive. Check the UPS or USPS time-in-transit maps for delivery to your location.
Please note that transit times are not guaranteed. Consider expediting your package if it’s time-sensitive. Expect service to take a little longer in November and December, as both processing and time in transit may be delayed due to shipping volume.
How do I track my order?
After you place your order, you will receive automated email messages with updates and tracking information throughout the process of your order.
What if my order is incorrect or damaged?
What is your return policy?
Peace Coffee is happy to exchange merchandise within 30 days of purchase. Your item must be unused and in the same condition that you received it. It must also be in the original packaging. Prior to mailing an item back to us, please connect with our customer service team so we can keep an eye out for your return.
Exempt from being returned are perishable goods, such as coffee. If there is a problem with the perishable goods you have received or you are not completely satisfied, please give us a call.
Customer Service is available Monday-Friday 8 am – 4 pm at 612-870-3440 or by emailing firstname.lastname@example.org.
For returns, our mailing address is Peace Coffee 2801 21st Ave. Suite 130 Minneapolis, MN 55407