Shipping & Return Policies
How can I save on shipping?
Free shipping for individuals kicks in automatically when you reach $50*! We also offer additional shipping deals from time to time, so watch your inbox, our website, or our social media pages.
* – Unfortunately we cannot offer free shipping to Alaska and Hawaii.
When will my order ship?
We'll add your order to the roasting queue as soon as we receive it. Our commitment to super fresh coffee all the time means that you should allow us at least two business days for your order to get into the hands of UPS or USPS (and for a tracking number to be generated).
How long will it take my order to arrive?
Your order will ship via USPS Priority Mail or UPS Ground unless Expedited service is selected. Most locations in the continental U.S. are no more than 4 business days away, and the closer you are to our hometown of Minneapolis, the quicker your order will arrive. Check UPS's transit map for travel time to your location.
Please note that transit times are not guaranteed. Consider expediting your package if it's time-sensitive. Expect service to take a little longer in November and December, as both processing and time in transit may be delayed due to shipping volume.
How do I track my order?
If you entered your email at checkout, you will receive an automated email with tracking information when your order ships.
What if my order is missing something? What if something is damaged?
These and all other questions can be answered by our helpful and talented customer service staff. Don’t hesitate to email us, or call us at (888) 324-7824.
What is your return policy?
Peace Coffee is happy to exchange merchandise within 30 days of purchase. Your item must be unused and in the same condition that you received it. It must also be in the original packaging. Exempt from being returned are perishable goods, such as coffee and chocolate. If there is a problem with the perishable goods you have received or you are not completely satisfied, please contact firstname.lastname@example.org.